Right of Withdrawal

Consumers are entitled to a right of withdrawal under the following conditions:

Withdrawal

You have the right to withdraw within fourteen days without giving a reason this contract.

The cancellation period is a fortnight from the date on which you have taken, or a representative of your third party, other than the carrier, has taken the goods in possession.

To exercise your right, you have to write a clear return statement to:

Keyk
Römerstr 13
D-50996 Köln
Email info@keyk.de
You can use the the following return form, but this is not necessary.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse all payments we receive from you, including the costs of shipping (with the exception of the additional costs arising from the fact that you have chosen a different method of delivery than that offered by us, cheapest Standard have), and repay immediately latest within fourteen days from the date on which the notification has been received through your cancellation of this contract with us. For this redemption, we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in any case you will be charged fees because of this repayment.

We may withhold reimbursement until we have received the returned goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier.

You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us about the cancellation of this contract to us or to hand over. The deadline is met if you send the goods before the deadline of a fortnight.

You bear the direct cost of returning the goods.

End of revocation